Configure prompt & host
Set up your voice agent tone, upload your live food/drink menu, and configure tableside reservation rules in our dashboard.
Never miss a customer because the phone is ringing.
Tilvo's AI Voice Agent answers calls, handles common questions, takes orders, supports reservations and catering enquiries, and knows when to bring a human into the conversation.
Automated phone answering, direct ordering, and scheduling.
How AI Voice Agent works
Integrate directly with your existing phone line and watch natural voice intelligence handle your front-of-house calls.
Connect phone line
Forward busy, unanswered, or all incoming calls to your custom voice agent number. Set up takes less than 5 minutes.
Let it converse
The agent answers calls naturally, routes orders to your POS/kitchen, and handles reservations with zero manual effort.
Everything your voice channel needs to scale
Scale your restaurant front-of-house operations automatically and deliver instant answers to every caller.
24/7 call answering
Respond to customers even when your team is busy or the restaurant is closed. Never miss an enquiry again.
Phone ordering
Take customer orders naturally through conversation. Upsells items dynamically and processes safe payments.
Reservations
Help customers book, modify, or ask about reservations with natural integration to your reservation book.
Catering enquiries
Answer catering questions and capture important event details, feeding lead information straight to your dashboard.
Customer questions
Handle common questions about menus, operating hours, active locations, and custom services instantly.
Human escalation
Transfer or escalate conversations seamlessly to your in-house team when complex human assistance is required.
“Deploying Tilvo's AI Voice Agent resolved our staffing headaches on Friday nights. The agent handles 80% of phone queries without any wait times.”
- 95%
- Answered calls rate on peak hours
- 40 hrs+
- Front-of-house staff hours saved weekly
- 1,400+
- Automated phone bookings processed
Connect every customer touchpoint
Our AI agent unifies your voice orders, online bookings, and customer FAQs into one cohesive operations board.
Inbound Phone Orders
Take pickup and delivery orders right over the phone, feeding directly to your POS system.
Reservation Bookings
Voice agent handles incoming table requests, sends text confirmations, and modifies reservations.
Event & Catering Leads
Capture detailed catering briefs, party sizes, and contact details from voice calls effortlessly.
Ready to run a smarter phone line?
Get started today and see how Tilvo's AI Voice Agent handles your restaurant's incoming call queue with zero commission fees.