Voice AI case study

How Curry & Co. recovered phone orders during dinner rush

A busy takeout restaurant used Tilvo Voice AI to answer missed calls, take pickup orders, and send confirmed tickets to the kitchen workflow.

-31%

missed call orders

Restaurant phone ordering with Voice AI

The challenge

Dinner rush created a painful tradeoff: answer the phone or keep the line moving. Missed calls meant missed pickup orders and frustrated regulars.

The Tilvo setup

Tilvo Voice AI answered calls, handled menu questions, confirmed modifiers, suggested add-ons, and routed orders into the same direct ordering workflow.

Measured outcomes

-31%

missed call order loss

+18%

phone order capture

24/7

call coverage

Products used

Voice AI OrderingKitchen TabletPOS Integrations

“Voice AI and online ordering gave the team breathing room during rush.”

Samir Patel

Operator, Curry & Co.

-31%
missed call order loss
+18%
phone order capture
24/7
call coverage

Want a story like this for your restaurant?

We’ll map the same loop — website, ordering, loyalty, Voice AI, and kitchen — around your concept.